Tuesday, June 2, 2009

Outliers and the Fate We Make That Makes Us

Bo Gordy-Stith's review of Malcolm Gladwell's "Outliers: The Story of Success" (Little, Brown and Company, 2008)

I've just finished reading Malcolm Gladwell's latest study of human behavior, Outliers, about the backstory of success in America and to a lesser degree, in the world. The other books are The Tipping Point and Blink, both of which I enjoyed immensely. Outliers did not disappoint. Gladwell delivers a diverse range of applications of his thesis with humor and the kind of penetrating wisdom you would expect from a poet who can reveal some hidden secret in something you think you know all about but have never really seen.

Someone asked me if Outliers was a religious book, and I told them that it could be a way to understand the more subtle and powerful ways of grace in our world. But while Gladwell prompts an exploration of the road to success (and how we might widen it a bit), his definition of success creates an extraordinary tension he can never resolve.

Stratospheric success, it turns out, according to Gladwell, involves the gift of talent and extraordinary, relentless hours of practice - 10,000 hours of practice. That's the kind of precision Gladwell delivers repeatedly, like the fact that you can recall a series of numbers you can recite in 2 seconds, or how the ability to stay with a math problem for 22 minutes makes the difference between excelling in math and merely surviving. Or if you're a southerner who has just received an insult, you'll walk to within 2 feet of a bouncer before turning aside, rather than 6 feet (for anyone not from the south). All of the numbers, of course, are based on studies Gladwell cites to buttress his argument that reads more like a conversation over a really good meal.

The last tidbit exemplifies the thesis that gives the book title an ironic twist: in addition to talent and determination, outliers are inevitably products of their families and the larger communities (living and dead) and even history - in other words, they're not really outliers at all - they're inescapably woven into the human social fabric. And though Gladwell spends much more time exploring this thesis than suggesting ways to capitalize on it in society, he repeatedly asserts that taking the social environment part of the success equation far more seriously would result in far more opportunity for success.

Near the end of the book, he cites an inner city school program that closes the well-known learning gap between rich and poor students by extending the classroom hours and nixing a three-month summer break (where studies Gladwell cites demonstrate the real reason for the learning gap between rich and poor occurs). Earlier in the book, Gladwell writes about a group of geniuses followed by a sociologist whose success or failure correlated well with the income and education levels of their parents. The extended hours school program recognizes this cultural reality and then mitigates it essentially by removing the kids from their unsupportive home environment.

Another example of what Gladwell refers to as taking cultural factors seriously involves the retraining of Korean pilots in the wake of a series of accidents. Recognizing that a Korean culture of deference to superiors made it difficult for co-pilots to correct pilot errors, an (American) consultant banished the Korean language from the cockpits, essentially creating a competing cockpit culture that would allow the egalitarian cooperation necessary to safely fly commercial jets. And of course it worked.

But this is just where Gladwell's highly entertaining book leaves me unsettled. The author shifts between the draconian social re-engineering I mention above on the one hand and a resignation to the fate of (for instance) being born in 1835, 1917, 1951, or on January 1, which would give you a much better chance to be one of the richest persons in the history of the world, a highly successful Jewish lawyer in New York, an architect of the PC revolution, or a professional Canadian hockey player, respectively.

Radical social reengineering (or, more to the point, eradication, as in the Korean Airline cockpits) to level the playing field for far more people to succeed and "luck" (to use Bill Gates' words) form opposite poles of Gladwell's study of success. But I can find no middle ground - no spectrum of what I have come to call Grace in between the harsh poles of Make and Fate. In the end, Gladwell refuses a "bloom where you're planted" ethic for a success standard imposed by a non-existent patchwork culture he forms from Asian rice paddies to European tailors and obnoxious air traffic controllers from the Bronx - all with the goal of getting into a mythical house on a hill, via a road marked with 10,000 hours of unrelenting toil for greatness.

His epilogue is a colorful description of his own patchwork Jamaican/English/African cultural history, which makes a kind of sense, given the thrust of his thesis. The view from his house on a hill must be marvelous, and he justly recognizes that it is built literally on the foundation of the backs of his tireless and blessed forebears (blessed by fortune in ironic ways).

As it happens, I'm also reading Tom Sawyer to my 12 year old son and 11 year old foster son, each night as they go to bed. They boys love the hero of the quintessentially American tale, and strive to emulate him in their lives. They look forward to a golden summer of delights at the helm of a mountain bike, in the pool, surrounded by budding beauty they (like Tom) are beginning more and more to appreciate, and at the computer screen, where they live out a heroic existence Tom would not have been able to imagine. My son is gifted with extraordinary intelligence in math and science. My foster son is a whiz on the basketball court and skating rink - and is remarkably observant. My daughter already dreams of putting her considerable empathy and music talent together into a career in music therapy.

The idea of sending them to a rice paddy this summer to increase their chance at success seems to mock the very idea of success. And grace. No doubt hard work finds its own reward. But the culture that nurtures them and my wife and me encourages us to value other virtues as well, like friendship, sacrifice for others, and Sabbath. And grace. Which promises me and my community that God has indeed gifted us all for a purpose.

In the midst of his discussion of the arduous labor involved in rice farming in China, Gladwell defines what he calls meaningful work. To be meaningful, Gladwell asserts that work must involve (1) a clear relationship between effort and reward; (2) complexity; and (3) autonomy (p. 236). Those sound like the reflections of an entrepreneur - an author, perhaps, from the vantage point of the house on a hill. They are the words of a self-made man (albeit haunted by the injustice of fate that allowed him to make himself on the backs of others).

The words I would use to define meaningful work would be challenge, variety, and value (not merely defined in terms of money, of course). Life work should be stimulating, worthy of the creator and their creativity, and it should make the world a better place. Perhaps that's too much to ask, but in the end, I'd rather not settle for anything less (for myself or for anyone else). Success does not mean masking my cultural impediments, but recognizing in them (and in myself) unique strengths and (as I would label them as a pastor) gifts from God.

Gladwell entertains, surely. And he has collected a stunning amount of data to ponder the meaning of success. But his title dooms his thesis by posing an insoluble dilemma: how to escape the bonds of one's culture in order to achieve “success”. He is right about one thing, certainly. There are no true outliers in the human community. No islands. We are bound together in a shared history and family, and we truly succeed only when we reclaim both our cultural heritage as a gift - and our lives as God's gift to the human family.

1 comment:

the3queens said...

Did you get this at the library? I'd like to read it. Lori Citro